Returns & Exchanges
At Ergodebooks, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return most items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Ergodebooks account, navigate to your order history, and select the item you wish to return to obtain a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
- 4.Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
